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FAQ & GUIDELINES

Sourcing
What are sourcing flows?

Our sourcing process involves direct partnerships with premium growers worldwide, ensuring traceability and quality at every step.

What is the mobility for sourcing?

We source from over 30 countries, adapting to seasonal availability and market demands to provide year-round supply.

Shipping
What does we shipping?

We offer global cold-chain shipping to 50+ countries with real-time tracking and temperature monitoring.

What can customer shipping?

Customers can track shipments in real-time, receive delivery notifications, and access detailed logistics reports.

What are the current shipping?

Standard delivery times range from 2-5 days depending on destination, with expedited options available.

Quality
What is the core quality of quality?

Our quality assurance includes 12-point inspection, freshness testing, and strict compliance with international phytosanitary standards.

Payment
What payment methods are accepted?

We accept wire transfers, letters of credit, and major international payment platforms with flexible terms for B2B clients.

What are the payment terms?

Net-30 terms are standard for established partners, with customized arrangements available for large-volume clients.

Seamless B2B
Integration

Step 1: Consultation
Step 2: Quotation
Step 3: Order & Logistics
Step 4: Delivery & Support

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